Terms and Conditions of Service
For the provision of coach training:
Coaching Direct is a training provider accredited by the Association for Coaching.
A place on one of our coach training programmes is secured with a non-refundable deposit of £250+ VAT. Full payment is then required 14 days in advance of your scheduled training date. Late payment of full and final payments will result in a 10% interest charge and/or potential loss of place.
If available, you may transfer to a future course should there be spaces available.
A place on one of our coach training programmes is secured with a non-refundable deposit of £250+ VAT. Full payment is then required 14 days in advance of your scheduled training date. Late payment of full and final payments will result in a 10% interest charge and/or potential loss of place.
If available, you may transfer to a future course should there be spaces available.
For the provision of coaching services:
Coaching Direct operates as a Limited Company. The sole Director is Kirsty McWilliam. Other coaches, supervisors and trainers work on an associate basis and are all fully qualified to act in this capacity.
Sessions – A session may be carried out over the telephone, via Zoom, MS Teams, Google Hangouts, Skype or similar, or in person at a mutually agreed place and times during the period.
Duration of Sessions – A session duration will be decided at the outset and can be changed throughout the Period at a time that is agreed during the Period. You must be on time for all Sessions, whether these take place using the telephone, online or in person.
Session times – Should you need to change a time of a Session this should be so within 48 hours notice. A coaching session will be deemed to have been held if less than 48 hours notice is given. In the unlikely event that Coaching Direct have to cancel a Session then the Session will be rescheduled at an agreed time.
Engagement of Coach – I shall arrange to provide the Coaching to you during the Period at mutually agreed times and places. I shall use my best endeavours to make myself available for the entire period. Should this not be possible I will arrange, with your agreement, for an alternative Coach to provide the service and that Coach will therefore assume the terms and conditions of the Coaching Agreement.
Training of Coach – I warrant that I am trained as a professional coach by a recognised and accredited Coach Training Company here in the United Kingdom and that I am capable of performing the Coaching activities. Kirsty McWilliam is a fully accredited member of the Association of Coaching.
Payment for Coach Services – Payment will be by bank transfer unless otherwise stated. Payment will be in advance at an agreed date or on receipt of invoice.
Preparation for Services – You must take responsibility for all actions set during the Coaching Session. If these actions are not carried out then the Coach will have the right to terminate the agreement.
Coaching Methods – You acknowledge that the Coaching Sessions may be personally challenging and at times, could be emotional. You must make all efforts and schedule the Sessions at such times as you feel you are ready to conduct the Session. You are held responsible to cancel any Session should you not feel you are either mentally, emotionally or physically ready to continue. You will not hold me liable for any loss or cost incurred by you (or anyone related to you) in the event of mental, emotional or physical stress or distress caused either directly or indirectly in relation to the Coaching Sessions. You shall indemnify me in the event of such claim.
No Warranties given – I make no representation or warranty to you that any of the Coaching methods or Sessions will work for your particular circumstance. You will not hold me responsible for the failure (in whole or in part) to achieve any of your goals. All tools used are at the discretion of the coach and now rights or warranties are given for their effectiveness.
Intellectual Property Rights – You have no right to use or reproduce any of the processes, techniques, presentations, methodologies, precedents and materials (“Materials”) used by your Coach and Coaching Direct. You must not at any times use or reproduce the Materials in any manner, shape or form (except for you own personal use) and shall ensure that none of your servants, agents or any related bodies or corporate contacts use of reproduce the Materials in any manner, shape or form.
You shall indemnify and keep me indemnified in respect of any loss or damage caused and sustained by me in the event of your breach of this paragraph.
Confidential Material – As part of the Coaching I may need to obtain your personal details or confidential materials in relating to you personally. I shall use all reasonable endeavours to ensure that such materials shall not be disclosed to any third party without your consent.
Coach is Independent Contractor – You acknowledge that I have been engaged by you solely as an independent contractor. I act at all times as an independent contractor and have no authority to bind or represent any other party in any other way. You shall not hold any party liable for any act, matter or thing done or to be done by me in the course of the Coaching or the Session.
Termination of Agreement
Coaching Direct may terminate this agreement before the end of the period on written notice to you if:
Interest on late payment – If you fail to adhere to the payment terms owing under this Agreement then you shall be liable for an additional interest on these payment of 10% per annum on all monies outstanding, calculated on and from the date on which the monies where due to us. Such monies together with interest owing shall be a debt due from you to us.
Sessions – A session may be carried out over the telephone, via Zoom, MS Teams, Google Hangouts, Skype or similar, or in person at a mutually agreed place and times during the period.
Duration of Sessions – A session duration will be decided at the outset and can be changed throughout the Period at a time that is agreed during the Period. You must be on time for all Sessions, whether these take place using the telephone, online or in person.
Session times – Should you need to change a time of a Session this should be so within 48 hours notice. A coaching session will be deemed to have been held if less than 48 hours notice is given. In the unlikely event that Coaching Direct have to cancel a Session then the Session will be rescheduled at an agreed time.
Engagement of Coach – I shall arrange to provide the Coaching to you during the Period at mutually agreed times and places. I shall use my best endeavours to make myself available for the entire period. Should this not be possible I will arrange, with your agreement, for an alternative Coach to provide the service and that Coach will therefore assume the terms and conditions of the Coaching Agreement.
Training of Coach – I warrant that I am trained as a professional coach by a recognised and accredited Coach Training Company here in the United Kingdom and that I am capable of performing the Coaching activities. Kirsty McWilliam is a fully accredited member of the Association of Coaching.
Payment for Coach Services – Payment will be by bank transfer unless otherwise stated. Payment will be in advance at an agreed date or on receipt of invoice.
Preparation for Services – You must take responsibility for all actions set during the Coaching Session. If these actions are not carried out then the Coach will have the right to terminate the agreement.
Coaching Methods – You acknowledge that the Coaching Sessions may be personally challenging and at times, could be emotional. You must make all efforts and schedule the Sessions at such times as you feel you are ready to conduct the Session. You are held responsible to cancel any Session should you not feel you are either mentally, emotionally or physically ready to continue. You will not hold me liable for any loss or cost incurred by you (or anyone related to you) in the event of mental, emotional or physical stress or distress caused either directly or indirectly in relation to the Coaching Sessions. You shall indemnify me in the event of such claim.
No Warranties given – I make no representation or warranty to you that any of the Coaching methods or Sessions will work for your particular circumstance. You will not hold me responsible for the failure (in whole or in part) to achieve any of your goals. All tools used are at the discretion of the coach and now rights or warranties are given for their effectiveness.
Intellectual Property Rights – You have no right to use or reproduce any of the processes, techniques, presentations, methodologies, precedents and materials (“Materials”) used by your Coach and Coaching Direct. You must not at any times use or reproduce the Materials in any manner, shape or form (except for you own personal use) and shall ensure that none of your servants, agents or any related bodies or corporate contacts use of reproduce the Materials in any manner, shape or form.
You shall indemnify and keep me indemnified in respect of any loss or damage caused and sustained by me in the event of your breach of this paragraph.
Confidential Material – As part of the Coaching I may need to obtain your personal details or confidential materials in relating to you personally. I shall use all reasonable endeavours to ensure that such materials shall not be disclosed to any third party without your consent.
Coach is Independent Contractor – You acknowledge that I have been engaged by you solely as an independent contractor. I act at all times as an independent contractor and have no authority to bind or represent any other party in any other way. You shall not hold any party liable for any act, matter or thing done or to be done by me in the course of the Coaching or the Session.
Termination of Agreement
Coaching Direct may terminate this agreement before the end of the period on written notice to you if:
- You fail to perform or observe any of the terms of this Agreement and fail to remedy within 5 working days of a notice from me to remedy that failure;
- You fail to perform any term of this Agreement, which is incapable of remedy;
- An insolvency event occurs and there are outstanding monies due for Coaching Services; and
- You fail to adhere to the payment terms of the Agreement. You are deemed to have failed to the payment terms if, on notice by me, it is not corrected and full payment received within 5 working days of said notice.
Interest on late payment – If you fail to adhere to the payment terms owing under this Agreement then you shall be liable for an additional interest on these payment of 10% per annum on all monies outstanding, calculated on and from the date on which the monies where due to us. Such monies together with interest owing shall be a debt due from you to us.