What is Emotional Intelligence? 

Emotional Intelligence is a term that was first coined in the early nineties by researchers John Mayer and Peter Salovey. It was later developed by psychologist Daniel Goleman in his 1996 book, "Emotional Intelligence: Why it can matter more than IQ". in which he redefines what it means to be intelligent. 

Emotional Intelligence (EQ) is defined as the ability to identify, assess, and control one’s own emotions, the emotions of others, and that of groups.

Why is Emotional Intelligence important? 

In the book, Goleman lays out five components of Emotional Intelligence: 

• Self-awareness: When we’re self-aware, we know our strengths and weaknesses, as well as how we react to situations and people. 
• Self-regulation: Because they are self-aware, emotionally intelligent people can regulate their emotions and keep them in check as necessary. 
• Motivation: People with high Emotional Intelligence tend to be highly motivated as well, which makes them more resilient and optimistic. 
• Empathy: People with empathy and compassion are simply better at connecting with other people. 
• Social skills: The social skills of emotionally intelligent people show they genuinely care for and respect others and they get along well with them. 

Needless to say, it is clear to see why the development and harnessing of these components can lead to a more empowered, resilient, optimistic and caring workplace. 

Why use the EQ-i 2.0 Tool?

At Coaching Direct, we have been administering the  EQ-i tool since 2011. Unlike other diagnostic tools, the EQ-i is a development tool that can be used to measure EI at the start and end of any programme. This means we can accurately measure the impact of any programme, which makes it unique. 

Emotional Intelligence (EQ) is not a static 'score'. It can be developed and strengthened over time, if focused development is implemented. It is therefore a hugely beneficial tool for use in the workplace. Emotionally Intelligent leaders are proven to be much more effective in the workplace; better at listening, defusing conflict, making decisions, controlling impulsive reactions and developing their teams.

If you're a coach who wants to add Emotional Intelligence certification to their executive coaching toolkit, or are responsible for people development, find out when our next EQ-i 2.0 course is running. 

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What is Emotional Intelligence Certification?

Geared towards coaches, HR professionals and those responsible for the development of people, our British Psychology Society-recognised certification programme covers many key areas relating to Emotional Intelligence and affords learners the opportunity to assess the emotional intelligence of their workplace and to successfully deliver workplace, leadership, 360 feedback, group and higher education reports and to deliver one to one feedback based on the outcomes of these reports. 
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By the end of the programme, learners will be able to:

• Describe Emotional Intelligence and it's importance
• Describe the components of the EQ-i 2.0 and EQ360 including defining composite scales and sub-scales 
• Understand the science behind EQ-i 2.0 and EQ 360
• Interpret an EQ-i 2.0 (workplace leadership and group report and EQ360 assessment)
• Administer the EQ-i 2.0 and EQ360
• Follow a structured approach to prepare for a feedback session 
• Demonstrate the ability to conduct an effective assessment debrief session
• Explain the benefits of EI to client groups
• Describe how EI applies to different disciplines 
• Identify resources available post-certification
• Assess which report type is appropriate for their client. 

More Information:

For further details, download our brochure.

• A full overview of the EQ-i 2.0 and a listing of all the reports you will be taught is here.​
• ​A sample workplace report is here 
  
• A sample leadership report can be found here

How the Course is Delivered:

Online Workshop
Our EQ-i certification is online, allowing delegates to join remotely, without the need for travelling. For our online dates, see here. 

The cost of this course is £1350+vat and includes:
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• your own assessment and feedback session,
• pre-course modules and online school resources
• 3 morning live classroom sessions
• final exam & certification 

Flexible payment plans available.

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Face to Face Workshops (in-house)
​We can deliver an in-house training for your team. Contact us to find out more information on costs and availability. Outline would be:
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• bespoke design to match your organisation needs
• each delegate has their own assessment and feedback session,
• pre-course modules and online school resources
• 2 full classroom days (split as required)
• final exam & certification 
• ongoing support to the team for implementation

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Please contact us to find out more or to register your interest.