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Frequently Asked Questions
Access your learning seamlessly

What courses do you currently run at Coaching Direct?
At Coaching Direct, we run the Accredited Award in Coach Training, EQ-i 2.0 Certification, The Emotionally Effective Leader and a number of shorter one-off and individual training workshops. 
How and when will I be able to access the modules?​
When you book on to one of our programmes and pay your invoice (or deposit invoice if you have a payment plan), you will get access to the relevant course on our learning platform by way of email invitation. This invitation will typically come from one of the Coaching Direct team, or may be directly from our online learning platform hosted on Mighty Networks. 
What is the collaboration cohort and how do I use it?
When you get access to the learning platform, you will also be able to join your cohort in a collaboration space. It's a bit like a Facebook group but you can add articles, video, audio and whiteboard scribbles! It's completely private and only you and your fellow cohort members will be able to see anything you post. 
How do you deliver online learning?
We use a learning portal called Mighty Networks to deliver our online modules and set up collaborative cohorts. Your virtual classroom environment will be delivered via ZOOM. In advance of your course, you will have a 'welcome call' with your facilitator so that you can iron out any issues or concerns you have about using technology. 
I am doing EQ-i and have a problem with the MHS portal? 
In the first instance, please contact us so that we can raise the issue directly with the platform owner, MHS. 
I don't understand a concept or have a question about something to do with the content?
That's ok! You're learning and we love questions! Simply pop into your collaboration cohort and ask the question. Your course facilitator will be on this collaboration cohort too but your other cohort members might be able to answer too. Similarly, if you can answer a question, don't be shy! 
When will I get my certificate?
On the Accredited Award in Coach Training, you will receive your certificate on the last day, subject to successful completion of the course. For EQ-i 2.0 certification, a certificate will be emailed to you upon successful completion of the exam. You need to achieve a result of 70% or more to pass. 
What happens after I train with you?
We are very proud of our thriving alumni community at Coaching Direct. When you complete your training with us, you will be able to join in with our Coaching Direct Coaches community on Mighty Networks. Here, you will be able to engage with other coaches, access resources and topic threads and attend any events we have scheduled for alumni. 
Coaching Direct UK Limited - Copyright © 2021
Coaching Direct, 11 Rutland Street, Edinburgh, EH1 2DQ
  • HOME
    • GDPR & Privacy
    • Terms - Coaching and Training
  • COACHING
    • Coaching Packages
  • TRAINING & WORKSHOPS
    • Accredited Coach Training
    • The Emotionally Effective Leader
    • EQ Leader as Coach
    • Understanding Strengths
    • EQ-i2.0 Certification
    • Accredited Team Coaching
    • Supervision & Accreditation
    • Workshops
    • Training Dates
  • RESOURCES
    • Blog
    • Kirsty's Column
    • Support for Coaches >
      • Association for Coaching
    • Webinars
    • Coronavirus
  • My People Portal